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sales@ventagenie.com

About TLB Services

TLB Services is a growing company operating in real estate, construction, and general services in Abidjan.

To expand into a high-demand market, they launched:

SendMi – Fast & Track Delivery

A platform designed as a Logistics delivery app solution to serve:

  • Parcel delivery
  • Food & grocery delivery
  • Pharmacy delivery
  • SME logistics services

However, entering the logistics sector required more than just an app — it required a complete system.

Project Overview

SendMi is a technology-driven urban logistics platform that connects:

  • Customers
  • Delivery Riders
  • Business Owners

Through a complete mobile app ecosystem

Core Objectives

  • Build a structured logistics system
  • Enable scalable business growth
  • Eliminate inefficiencies & fraud risks
  • Overcome language & operational barriers
  • Create a future-ready logistics platform
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The Challenge

Scaling Delivery Without Technology Infrastructure

Before adopting Ventagenie’s on-demand delivery solution, the business faced multiple barriers that limited its ability to scale efficiently.

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Rising Demand, Weak Infrastructure

The demand for delivery services was rapidly increasing across e-commerce, food, grocery, and pharmacy sectors. Customers expected same-day and instant delivery, but the existing system lacked the infrastructure to support this growth.

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Lack of Technology for SMEs

Small and medium businesses had no access to structured delivery systems. Existing logistics platforms were expensive and not tailored for their needs, creating a clear gap for an affordable, branded solution.

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Inefficient Traditional Logistics

Operations relied heavily on manual processes, leading to poor rider coordination and lack of real-time tracking. This resulted in frequent delivery errors, disputes, and communication challenges due to language barriers.

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Payment & Settlement Challenges

The absence of an integrated payment system created confusion in financial operations. Manual settlements, commission miscalculations, and rider payout disputes made the process inefficient and unreliable.

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High Demand but No Structured System

Delivery services had strong repeat usage, with consistent demand from both individuals and businesses. However, without a structured system in place, the business struggled to convert this demand into scalable growth.

The Ventagenie Logistics Delivery App Solution

Complete Logistics Delivery App Solution

Ventagenie developed a full-scale logistics app solution transforming SendMi into a structured and scalable delivery platform

  • Customer application available on Android & iOS
  • Rider application for real-time delivery management
  • Web-based admin panel for centralized control
  • Real-time synchronization across all platforms
  • Fully integrated multi-category delivery system
  • Unified ecosystem for admin, riders, and customers
  • Real-time data sync across all applications
  • Eliminates manual coordination and delays
  • Scalable architecture for high order volume
  • Seamless communication between all stakeholders
  • Centralized booking and order management
  • Rider allocation and performance tracking
  • Commission and revenue monitoring
  • Business analytics and reporting dashboard
  • Full operational control from a single interface
  • Smart rider assignment based on location and availability
  • Real-time order allocation and tracking
  • Reduced manual intervention in dispatch process
  • Faster delivery turnaround time
  • Optimized route and delivery efficiency
  • OTP-based delivery confirmation
  • Pickup and drop verification system
  • Prevention of fraud and wrong deliveries
  • Secure transaction and order validation
  • Improved trust and accountability

Key Features Delivered by Ventagenie

Multi-Platform System

  • Admin web panel with mobile apps
  • Seamless order and delivery management
  • Eliminates manual booking errors
  • Real-time tracking across all users

Ensures smooth and connected operations

Business Intelligence

  • Real-time dashboards and analytics
  • Booking and revenue insights
  • Rider performance tracking
  • Data-driven decision support

Enables smarter business growth

Live Tracking

  • Real-time rider location tracking
  • Status indicators (Free / Busy / Inactive)
  • Smart bulk order assignment
  • Improved dispatch coordination

Enhances delivery efficiency

Payment & Collection System

  • QR-based payment collection
  • Admin-controlled settlements
  • Tip management for riders
  • Proof upload for transactions

Ensures financial transparency

WhatsApp Integration

  • Automated OTP for login and delivery
  • Real-time order notifications
  • Customer communication updates
  • Post-delivery confirmations

Builds trust and improves communication

Flexible Delivery Modes

  • Express delivery (30-40 minutes)
  • Standard delivery (up to 6 hours)
  • Scheduled deliveries
  • Logistics delivery support

Adapts to different customer needs

Business Controls

  • Banner and campaign management
  • Sub-admin access control
  • Business hours configuration
  • Multi-language support (French & English)

Provides full operational flexibility

Business Impact After Successfully Launch

food delivery app
1

Riders

  • Increased employment opportunities
  • Stable income system
  • Transparent earnings tracking
2

Customers

  • Faster and safer deliveries
  • Real-time tracking
  • Reduced fraud and delivery errors
3

SMEs

  • Affordable delivery infrastructure
  • Branded logistics support
  • Access to structured delivery system
4

TLB Services

  • New scalable revenue model
  • Expansion beyond real estate
  • Strong digital business foundation
5

Market Impact

  • Organized logistics ecosystem
  • Reduced dependency on manual systems
  • Improved delivery reliability
food delivery app

Transformation Summary


Before Ventagenie

  • Manual operations
  • No tracking
  • Payment confusion
  • Delivery risks
VS

After Ventagenie

  • Automated logistics system
  • Real-time tracking
  • Secure transactions
  • Scalable platform

Key Business Outcomes After using Ventagenie Delivery app Development Solution

Technology Modernization

  • Automated booking
  • Smart dispatch system
  • Real-time tracking

Rider-Centric Approach

  • Fair earning system
  • Stable income opportunities
  • Better workforce attraction

SME Empowerment

  • Affordable delivery solutions
  • Ability to compete with large platforms

Ready to Build Your Delivery Platform?


Transform your delivery idea into a scalable, real-time business system—just like SendMi.

Launch faster, automate operations, and manage everything from one powerful platform.

Trusted by Growing Brands

delivery-bike

Launch Your Logistics Delivery Solution

Build your all-in-one delivery platform with Ventagenie :

Support for multiple categories: Food, groceries, pharmacy, electronics, daily essentials, and more.

Fast Deployment : Launch in days, not months

Built to Scale : Operate in one city or multiple locations

Smart Order Management : Automated assignment by category

Intelligent Routing : Optimized delivery for speed and accuracy

Real-Time Tracking : Live updates for customers

End-to-End Support From launch to scale

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